When Internet Service Providers (ISPs) began doling out broadband usage caps, there were groans heard around the world from consumers that were not happy that they could no longer enjoy the freedom of having “limitless” use of their Internet [...]
Broadband Usage Caps’ Increase - For the Better?
By Sheenika Wilson | November 1st, 2016 |Categories: Blog, Hot Topics
Tracking Down Ingress in Your Return Path
By Rick Yuzzi | April 27th, 2016 |Categories: Technology, DOCSIS, ingress, return path, Upstream Analyzer
Every cable operator has a constant struggle with ingress. As external RF signals leak into the return path from various sources, that noise accumulates and funnels upstream to the CMTS. This cumulative effect can cause a significant impact on the [...]
WiFi Connections Gone Wild - Is Your Customer’s WiFi on Spring Break?
By Marsha Hemmerich | April 12th, 2016 |Categories: Blog, Technology
When Wi-Fi technology first started taking off, people were connecting one or two devices to their Wi-Fi network. Today it’s a WiFi party with most households having at least four connected devices and planning to add more. In addition to desktop [...]

Revenue Opportunities with Commercial Voice
By Sheenika Wilson | November 13th, 2015 |Categories: Blog, Hot Topics, Technology, commercial VoIP, commercial VoIP revenue, VoIP, VoIP revenue, cloud-based VoIP
With a slight decline in revenue streams for cable operators, being able to focus on lucrative opportunities with commercial customers is likely at the top of the operators' to-do lists. For those who offer voice services and even those who don't, [...]
Why Should I Move From PPPoA or PPPoE to DHCP?
By Marsha Hemmerich | September 20th, 2015 |Categories: Ask an Expert, ask a broadband expert, dhcp, free download, pppoa, pppoe, scott helms
In this edition of Ask a Broadband Expert we provide insight into why a telco or DSL operator should migrate to DHCP from PPPoE or PPPoA. And, if you are a broadband operator looking for a help with the provisioning of your CPE, don't forget to [...]
Transitioning from IPv4 to IPv6: Conservation and Migration Strategies Webinar
By Marsha Hemmerich | September 3rd, 2015 |Categories: Blog, Hot Topics, Technology, IPv4, IPv6, IPv6 migration, IPv6 Transition Plan
In late July the CEO of the American Registry for Internet Numbers (ARIN), the numbering authority that hands out Internet Protocol (IP) addresses, announced that it may be only a few weeks from depleting their remaining IPv4 address blocks. That [...]
DOCSIS 3.1 Series: PNM - A 3-Step Plan for Success Part Three
By Sheenika Wilson | July 22nd, 2015 |Categories: Blog, Technology, case study, DOCSIS, Fidelity Communications, PNM, proactive network maintenance
The days of using the "break/fix" method of troubleshooting cable plant issues are quickly fading, and cable operators have DOCSIS Proactive Network Maintenance (PNM) to thank for that. With PNM in use, operators are able to identify network [...]
DOCSIS 3.1 Series: DOCSIS 3.1 and the PNM Toolbox Part Two
By Marsha Hemmerich | July 15th, 2015 |Categories: Blog, Technology, DOCSIS 3.1, DOCSIS, PNM, proactive network maintenance
If you read last week’s Part 1 in our DOCSIS series and the white paper on the Evolution of DOCSIS, you now have a better understanding of why we have specifications, what those specifications can do for the cable operator’s business and what the [...]
DOCSIS 3.1 Series: The DOCSIS Evolution Part One
By Marsha Hemmerich | July 9th, 2015 |Categories: Blog, Technology
Gigabit-class broadband is capturing the imagination of Internet users throughout the country. With Google and other companies bringing fiber-based services that deliver a gigabit of data each second to the home, subscribers are accelerating their [...]
Kevin Mitchell on Digital Voice Opportunities
By Rick Yuzzi | June 9th, 2015 |Categories: Ask an Expert, Blog
Voice communications remain essential to individuals and businesses. This presents great digital voice opportunities for broadband service providers, who can offer an additional service over their broadband connection and gain some significant new [...]