If you read last week’s Part 1 in our DOCSIS series and the white paper on the Evolution of DOCSIS, you now have a better understanding of why we have specifications, what those specifications can do for the cable operator’s business and what the [...]
DOCSIS 3.1 Series: DOCSIS 3.1 and the PNM Toolbox Part Two
By Marsha Hemmerich | July 15th, 2015 |Categories: Blog, Technology, DOCSIS 3.1, DOCSIS, PNM, proactive network maintenance
DOCSIS 3.1 Series: The DOCSIS Evolution Part One
By Marsha Hemmerich | July 9th, 2015 |Categories: Blog, Technology
Gigabit-class broadband is capturing the imagination of Internet users throughout the country. With Google and other companies bringing fiber-based services that deliver a gigabit of data each second to the home, subscribers are accelerating their [...]
Kevin Mitchell on Digital Voice Opportunities
By Rick Yuzzi | June 9th, 2015 |Categories: Ask an Expert, Blog
Voice communications remain essential to individuals and businesses. This presents great digital voice opportunities for broadband service providers, who can offer an additional service over their broadband connection and gain some significant new [...]
What's Coming with DOCSIS 3.1 and What You Need to Know Today
By Marsha Hemmerich | May 12th, 2015 |Categories: Blog, Hot Topics, Technology, DOCSIS 3.1
So now 3.1...
Seven years down the road from DOCSIS 3.0 the increasing subscriber demand for bandwidth intensive content and the competition from FTTH providers like Google are raising the bar for cable technology developers to provide operators [...]
SCTE's Steve Harris on DOCSIS PNM Training
By Marsha Hemmerich | April 20th, 2015 |Categories: Ask an Expert, Blog
DOCSIS Proactive Network Maintenance (PNM) allows cable operators to leverage existing technology to troubleshoot and maintain their network more efficiently. Steve Harris, Senior Director of Advanced Network Technologies, Education and Engineering [...]
Guest Feature: The Future of the Internet Lies with Local Choice
By Deb Socia | March 5th, 2015 |Categories: Blog, Hot Topics, Industry Perspectives, Technology
Across the country, a trend has emerged in the 21st century - those communities able to deliver fast, affordable, and reliable Internet to their constituents are in the best position to grow and thrive. The critical importance of infrastructure to [...]
The Power of Welcoming New Customers
By Rick Yuzzi | February 13th, 2015 |Categories: Marketing
There are certain sales and marketing principles that are universally accepted as effective and worthwhile. For example, it is important to reinforce a customer’s purchasing decision to avoid “buyer’s remorse”. Similarly, to reduce the chance of [...]
Leveraging Your CMTS for Upstream Spectrum Analysis
By Marsha Hemmerich | February 10th, 2015 |Categories: Hot Topics, Technology
The major problems that operators are having with the upstream path have to do primarily with ingress and noise. Aggravating the troubleshooting process is that often the interfering ingress problems are intermittent. Just as a tech gets close to [...]
Buddy Bertram on Ingress and Return Path Analysis
By Marsha Hemmerich | February 5th, 2015 |Categories: Ask an Expert
One of the big questions being asked by providers is how do I handle ingress encountered in the reverse path? To their exasperation, many are finding that there’s not an easy solution to this question. Different types of spectrum analyzers [...]
Leveraging your Reputation with Customer Referrals
By Rick Yuzzi | January 7th, 2015 |Categories: Marketing
Like most small companies, rural broadband providers probably have a small marketing budget. Of course, all marketers wish they had a larger budget, but smaller companies often don’t even have a “marketer” and must make due with less money and more [...]