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DOCSIS 3.1 Series: DOCSIS 3.1 and the PNM Toolbox Part Two

By Marsha Hemmerich | July 15th, 2015 |Categories: Blog, Technology, DOCSIS 3.1, DOCSIS, PNM, proactive network maintenance

If you read last week’s Part 1 in our DOCSIS series and the white paper on the Evolution of DOCSIS, you now have a better understanding of why we have specifications, what those specifications can do for the cable operator’s business and what the [...]

DOCSIS 3.1 Series: The DOCSIS Evolution Part One

By Marsha Hemmerich | July 9th, 2015 |Categories: Blog, Technology

Gigabit-class broadband is capturing the imagination of Internet users throughout the country. With Google and other companies bringing fiber-based services that deliver a gigabit of data each second to the home, subscribers are accelerating [...]

Kevin Mitchell on Digital Voice Opportunities

By Rick Yuzzi | June 9th, 2015 |Categories: Ask an Expert, Blog

 

Voice communications remain essential to individuals and businesses. This presents great digital voice opportunities for broadband service providers, who can offer an additional service over their broadband connection and gain some significant [...]

What's Coming with DOCSIS 3.1 and What You Need to Know Today

By Marsha Hemmerich | May 12th, 2015 |Categories: Blog, Hot Topics, Technology, DOCSIS 3.1

So now 3.1...

Seven years down the road from DOCSIS 3.0 the increasing subscriber demand for bandwidth intensive content and the competition from FTTH providers like Google are raising the bar for cable technology developers to provide operators [...]

SCTE's Steve Harris on DOCSIS PNM Training

By Marsha Hemmerich | April 20th, 2015 |Categories: Ask an Expert, Blog

DOCSIS Proactive Network Maintenance (PNM) allows cable operators to leverage existing technology to troubleshoot and maintain their network more efficiently. Steve Harris, Senior Director of Advanced Network Technologies, Education and [...]

Guest Feature: The Future of the Internet Lies with Local Choice

By Deb Socia | March 5th, 2015 |Categories: Blog, Hot Topics, Industry Perspectives, Technology

Across the country, a trend has emerged in the 21st century - those communities able to deliver fast, affordable, and reliable Internet to their constituents are in the best position to grow and thrive. The critical importance of infrastructure [...]

The Power of Welcoming New Customers

By Rick Yuzzi | February 13th, 2015 |Categories: Marketing

There are certain sales and marketing principles that are universally accepted as effective and worthwhile. For example, it is important to reinforce a customer’s purchasing decision to avoid “buyer’s remorse”. Similarly, to reduce the chance of [...]

Leveraging Your CMTS for Upstream Spectrum Analysis

By Marsha Hemmerich | February 10th, 2015 |Categories: Hot Topics, Technology

 

The major problems that operators are having with the upstream path have to do primarily with ingress and noise. Aggravating the troubleshooting process is that often the interfering ingress problems are intermittent.  Just as a tech gets close [...]

Buddy Bertram on Ingress and Return Path Analysis

By Marsha Hemmerich | February 5th, 2015 |Categories: Ask an Expert

 

One of the big questions being asked by providers is how do I handle ingress encountered in the reverse path? To their exasperation, many are finding that there’s not an easy solution to this question. Different types of spectrum analyzers [...]

Leveraging your Reputation with Customer Referrals

By Rick Yuzzi | January 7th, 2015 |Categories: Marketing

Like most small companies, rural broadband providers probably have a small marketing budget. Of course, all marketers wish they had a larger budget, but smaller companies often don’t even have a “marketer” and must make due with less money and [...]