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Top Technology Predictions for 2019

By Carlos Bustamante | February 1st, 2019 |Categories: ask a broadband expert, Ask an Expert, DOCSIS, OTT, Mobile, 5G, Blockchain, 802.11ax, WiFi, voice assistant, IoT, Internet of Things

Business disruption is sweeping change across the broadband industry. These disruptions are changing how we think about the future of our operations, how we engage with our customers, and how quickly we accept and adopt new ideas. The cause of [...]

Why Should I Move From PPPoA or PPPoE to DHCP?

By Marsha Hemmerich | September 20th, 2015 |Categories: ask a broadband expert, Ask an Expert, dhcp, free download, pppoa, pppoe, scott helms

In this edition of Ask a Broadband Expert we provide insight into why a telco or DSL operator should migrate to DHCP from PPPoE or PPPoA.  And, if you are a broadband operator looking for a help with the provisioning of your CPE, don't forget to [...]

Kevin Mitchell on Digital Voice Opportunities

By Rick Yuzzi | June 9th, 2015 |Categories: Ask an Expert, Blog

 

Voice communications remain essential to individuals and businesses. This presents great digital voice opportunities for broadband service providers, who can offer an additional service over their broadband connection and gain some significant [...]

SCTE's Steve Harris on DOCSIS PNM Training

By Marsha Hemmerich | April 20th, 2015 |Categories: Ask an Expert, Blog

DOCSIS Proactive Network Maintenance (PNM) allows cable operators to leverage existing technology to troubleshoot and maintain their network more efficiently. Steve Harris, Senior Director of Advanced Network Technologies, Education and [...]

Buddy Bertram on Ingress and Return Path Analysis

By Marsha Hemmerich | February 5th, 2015 |Categories: Ask an Expert

 

One of the big questions being asked by providers is how do I handle ingress encountered in the reverse path? To their exasperation, many are finding that there’s not an easy solution to this question. Different types of spectrum analyzers [...]

Correlation Groups and vTDR in Proactive Network Maintenance

By Sheenika Wilson | October 1st, 2014 |Categories: ask a broadband expert, Ask an Expert, correlation groups, PNM, PreEqualization Analyzer, proactive network maintenance, vTDR

As its name suggests, proactive network maintenance (PNM) allows cable operators to get ahead of the curve in being able to diagnose issues in the cable plant. When network impairments are concentrated in an area, it’s easier to locate the [...]

DOCSIS Proactive Network Maintenance Interview and Whitepaper

By Marsha Hemmerich | September 19th, 2014 |Categories: ask a broadband expert, Ask an Expert, correlation groups, DOCSIS pre-equalization, PNM, PreEqualization Analyzer, proactive network maintenance, technical paper

Proactive network maintenance (PNM) and DOCSIS pre-equalization are terms that cable operators will be hearing more and more. CableLabs-developed PNM technology gives operators a front row seat to using DOCSIS pre-equalization as one of the [...]

Ask a Broadband Expert - DDoS Attacks

By Marsha Hemmerich | June 25th, 2014 |Categories: ask a broadband expert, Ask an Expert, DDoS Attacks, Distributed Denial of Service Attacks

Help I’m Under Attack! Unfortunately that plea is becoming more and more common these days. Here’s why, and some ways that the ISP community can help. All networks receive packets from other networks. Normally a packet will contain the IP address

Ask a Broadband Expert - DOCSIS Pre-Equalization

By Marsha Hemmerich | January 30th, 2014 |Categories: ask a broadband expert, Ask an Expert, DOCSIS, interview, pre-equalization

DOCSIS pre-equalization is a subject that every cable provider should know more about. With a simple line of code on the CMTS, you can achieve an immediate and significant improvement in your upstream signal levels.

Ask a Broadband Expert - Customer Support

By Marsha Hemmerich | December 17th, 2013 |Categories: ask a broadband expert, Ask an Expert, interview, network virtualization

A veteran of technical support and customer service, Jason Young has been with ZCorum since 1999 and serves as Vice President of Support Services. In that role he manages ZCorum’s call centers, including a staff that supports data, voice and [...]

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