DDoS attacks have continued to increase in number and sophistication, including those that can now leverage consumer IoT devices as a part of the attack. Who is behind DDoS attacks and what is their motivation? There are different reasons why DDoS [...]

Diagnostics tools on a DOCSIS network have traditionallybeen part of a reactive, break-fix methodology, where the operator is notified about issues in their plant AFTER service for subscribers have been impacted. In fact, it is often complaints [...]

Codewords are a key feature and an important check on data transmission in DOCSIS networks. They are are often able to recreate bad bits of data corrupted by linear distortions and noise in the cable plant if the corruption is not too bad (a [...]

If you are an ISP and haven't experienced your own IPv4 shortage yet, you most likely have heard that IPv4 addresses are getting hard to come by. This is sending many Internet providers into panic mode when they realize they are almost out. The end [...]

There is an upcoming deadline regarding the Digital Millennium Copyright Act (DMCA) that many ISPs are just now becoming aware of. I have recently been forwarded notices sent to ISPs from associations letting them know about this new requirement, [...]

The FCC tomorrow will vote on whether to repeal Obama-era Net Neutrality regulations that were put in place in 2015. Those regulations reclassified broadband as a communications service and made ISPs subject to something called Title II, which were [...]

As costs for fiber equipment and installation have come down, many Cable Operators are considering deploying fiber to offer the increased speeds their subscribers are looking for rather than DOCSIS 3.1. One of the challenges for a cable operator who [...]

Every cable operator has a constant struggle with ingress. As external RF signals leak into the return path from various sources, that noise accumulates and funnels upstream to the CMTS. This cumulative effect can cause a significant impact on the [...]

Voice communications remain essential to individuals and businesses. This presents great digital voice opportunities for broadband service providers, who can offer an additional service over their broadband connection and gain some significant new [...]

There are certain sales and marketing principles that are universally accepted as effective and worthwhile. For example, it is important to reinforce a customer’s purchasing decision to avoid “buyer’s remorse”. Similarly, to reduce the chance of [...]