A veteran of technical support and customer service, Jason Young has been with ZCorum since 1999 and serves as Vice President of Support Services. In that role he manages ZCorum’s call centers, including a staff that supports data, voice and video [...]
Ask a Broadband Expert - Customer Support
By Marsha Hemmerich | December 17th, 2013 |Categories: Ask an Expert, ask a broadband expert, interview, network virtualization
Ask a Broadband Expert - Rural Broadband Survival
By Marsha Hemmerich | October 3rd, 2013 |Categories: Ask an Expert, ask a broadband expert, interview, network virtualization
Nearly sixty-five percent of very rural residents who live outside of metropolitan areas, only have basic wired internet service and no access to the faster broadband that's needed in today's fast paced internet world. Overall, the country is [...]