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Fonya Frazier

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About Fonya Frazier

Fonya Hughes is Manager of End User Support Services, and is responsible for the day-to-day operations in one ZCorum’s call centers. She has been with the company for over 11 years, beginning as a first level support technician progressing through the organization into supervisory and management roles.

Customer Service Tips: Taking Care of Your Customers The Right Way

By Fonya Frazier | March 14th, 2014 |Categories: Customer Service

Ever heard of the old saying, you don’t miss something until it’s gone? That should be the mantra when it comes to providing customer service to your broadband customers because you always want to keep them happy to ensure that they stay since [...]