Posts Tagged ‘Comcast’

Most Cable Companies Still Not Getting Any Love

Posted by Rick Yuzzi | August 4, 2011 | Industry Perspectives, Technical Support | No Comments

It’s a foregone conclusion. Every time there’s a survey about bad customer service or a list of the companies people….

Providing Terwitterific Customer Service

Posted by Rick Yuzzi | August 26, 2010 | Industry Perspectives, Marketing, Technical Support | No Comments

I recently spoke to a group of telephone companies about social media, and talked about how they could leverage some….