Posts Tagged ‘Churn’

Make the Most of Service Rep Relationships

Posted by Rick Yuzzi | April 28, 2010 | Industry Perspectives, Marketing | No Comments

Your Service Representatives are one of the key touch-points that your company has with your prospects and customers. There are….

Relax, you got a (strategic) plan: Part IV

Posted by Paula Glover | December 1, 2009 | Industry Perspectives, Marketing, Operations | No Comments

Financial Planning In our last post on strategic planning we discussed the creation of an operations plan. While creating your….

Churn Happens. Deal with it.

Posted by Rick Yuzzi | November 25, 2009 | Industry Perspectives, Marketing | No Comments

Unless you are speaking of butter, the word churn has a negative connotation. I suppose it did for butter, too…..