The Business of Broadband

Browser Update? Yes, Please.

Back in March, I wrote about the excitement of the browser wars, and now Mozilla is taking the backlash, especially….

Are Your Reps Prepared for “The Moment of Truth”

In today’s economy we have to earn the right to serve our customers every day.  After more than a few….

Chromebook’s Arrival

Tomorrow is the unveiling of Google’s latest offering into the computing arena, the Google Chromebook. “Optimized for the web,” I’m….

Tales from Tech Support Reloaded

It’s that time again. Time to bring you the funnies so that you can take a laugh break from the….

What’s Blocking My Wi-Fi?

A 20 ft. Ethernet cable trailing along those newly refinished hardwood floors is a sight that many of us cannot….