Archive for the ‘Industry Perspectives’ Category

Businesses Abhor Uncertainty

Posted by Rick Yuzzi | October 28, 2010 | Industry Perspectives | No Comments

You’ve no doubt heard the idiom “nature abhors a vacuum”. The idea is that an empty space is not a….

Thoughts on a Successful SCTE Cable-Tec Expo

Posted by Arthur Skinner | October 26, 2010 | Industry Perspectives, Operations, TruVizion | No Comments

We’re back from the SCTE Cable-Tec Expo, which was held last week in New Orleans. The weather was certainly better….

FierceCable Selects ZCorum for their First Fierce 15

Posted by Paula Glover | October 20, 2010 | Industry Perspectives, TruVizion | No Comments

ZCorum’s TruVizion software has been named by FierceCable as one of their Fierce 15.  TruVizion was chosen due to its….

Does Outsourced Support Mean Inferior Service?

Posted by Rick Yuzzi | October 5, 2010 | Industry Perspectives, Technical Support | No Comments

You probably know the feeling. You make a call to a technical support number for a product you own. You….

In Memory of Bill

Posted by Rick Yuzzi | September 30, 2010 | Industry Perspectives | No Comments

Yesterday, Senator Henry Waxman (D-Calif.) said he was killing his Net Neutrality bill after Representative Joe Barton, a Republican from….